Services-QLife

Can QLife help someone like me?

Diverse Voices, working in partnership with QLife provides a peer-based telephone and web chat peer support, referral and information service to ALL people dealing with sexuality and/or gender issues and people impacted upon by those dealing with issues arising from sexuality and/or gender. This includes, for example:

1. lesbian women
2. gay men
3. bisexual men or women
4. transgender men or women
5. intersex men or women
6. ANYONE whether male or female who is confused/worried/unsure about their sexuality
7. family members or friends of lesbian, gay, bisexual, transgender or intersex men or women
8. people who work with lesbian, gay, bisexual, transgender or intersex men or women (eg teacher, boss, welfare worker, etc)

What if I am underage?

There are different laws about the age of consent in each Australian state, but it is NOT illegal to talk about sexuality … no matter what your age.

You CAN talk with a peer supporter if you are a young person.

What can I talk about?

Whether you need to talk through your own feelings or identity, or you are trying to understand the orientation of a loved one or friend, we are here to provide support and information.

Who will i talk to if i contact QLife?

When you contact QLife you will be supported by a gay, lesbian, bisexual, transgender or intersex person.

This is because QLife is a peer service and peer supporters must identify as LGBTIQ+ to volunteer and train with us.

How confidential is it?

A peer supporter will speak to you from a private  room which is located in our inner city office. We don’t ask for your name or any identifying details and we don’t keep files on you. We may ask for some details which will help us understand how we can best help. We may also collect some basic demographic information such as your postcode. This can sometimes be a condition of government funding as this type of information helps the government to decide where to role out a range support services. We take confidentiality very seriously and our privacy policy can be viewed here

How much does it cost to call QLife?

The QLife service is a free service. However there may be some telephone charges.

If you ring the 1800 number the call is free except calls made from some mobile phones may attract charges. Check your carriers usage charges for further details.